Crossroads Veterinary Clinic (CVC)

User reviews

• Name: Renee Prestridge

  "Opinion: Brought my little Pom in in acute distress for collapsing trachea. Surgery was done immediately the next day . Had no issue with that and the Vet Dr Mark was awesome. Provided frequent updates about his condition. My issue comes with the follow up care. This was a very specialized procedure as his was so extreme. He was allowed home the day after surgery so he wasn’t there over the weekend. Let’s just say things were not going well for him. That was not there fault Bear was always a problem child. But He got caught up in the drama of Dr Mark leaving without prior warning ( as told by receptionist) which left him without care as the didn’t have a vet yet and wouldn’t until Tuesday and this was on Friday. Bear needed specialized meds that they didn’t have access to until the new vet got in office on Tuesday and he would be out on Saturday. He also needed to be seen as he was not recovering well and his breathing was getting worse but again no vet coverage and because of his complicated medical condition no other vet close felt comfortable taking him on mid treatment. Long story short I lost my little baby . HE DIED!!!So yeah wouldn’t use them again if my life depended on it cause my little boys did and they failed drastically."

• Name: COSC1301-leah

  "Opinion: crossroads (nexus) treated my cat very poorly. she has an auto immune disease so she scratches a lot. we took her to crossroads because at the time we did not know she had an auto immune disease so we went looking for help.( Dr.mark was never an issue it was everyone else)when the tech went to put her in a cage in the back the tech accidentally slammed the door on her neck so my scared cat bit her which resolved in my cat being quarantined. i didn’t get a call from crossroads at all letting me know what happened i got a call from animal control telling me what happened a day later! i called crossroads very upset and all they had to say was “the receptionist was suppose to call you she forgot” the ladies in the front were very rude with this whole situation. during the quarantine I called every day to make sure my cat was okay and they were telling me “she’s eating She’s using the litter box” which she’s not litter box trained so i knew that was a lie and when they gave me her back she was skin and bones and so fragile and scared. i could never ever take any of my animals to that place. we now go to navarro small animal clinic absolutely amazing the first visit they found her diagnose and she’s never been better. when they called crossroads for my cats records they put “aggressive” on her paperwork when she’s the sweetest cat in the world even the techs at small animal clinic were loving on her! my cat was never the problem the workers at crossroads were."