Iron Mountain Animal Hospital

User reviews

• Name: Megan C

  "Opinion: HIGHLY Recommended! This was by far the BEST experience we have ever had. Went in to have our 15 yr old fur baby cat euthanized. From the very moment we walked in the door, the front desk made us feel so welcome with arms wide open and put us in an exam room immediately so we didn$0027t have to face the crowd with our emotions. Once we were in there they allowed us to take as much time as needed throughout the entire process. I got to hold my baby girls paws through the entire process and spend more time with her afterwards to say our final peace. The vet techs were so professional and extremely kind with the biggest hearts. Once we left they gave us their deepest sympathy at the front desk. A week later they called to let us know her private ashes had come in and we were able to pick them up whenever we were ready. We got there to pick her up and we were blessed to find inside the bag...a cute little plastic urn with her name on it, a clear glass vile with some of her fur inside, and a card with her pawprint and nose print on it. Couldn$0027t be happier with this experience, it has helped us with the closure we needed to know that she is now at peace. Thank you all so much for your amazing clinic and wonderful staff."

• Name: Sandy Duda

  "Opinion: In my experience I would not take an ill pet here. While they have taken care of him for preventive when my pet became sick we could only get in with an urgent care visit which not only was an increase in the “starting price “ of 120.00 but you are basically fit in between others visits. I brought in my dog that was running around and playing that morning but having urinating problems and had a decrease appetite. Thought it was a uti but due to exam was taken back for an X-ray. Much later he is brought out and I am told he has bladder cancer. I can accept this but what I can’t accept is being told they used something invasively to be able to see the mass better, being told he is in pain from how they had to move him to do the X-ray, and having my dog come out looking 90% worse then when he went in. I was not asked if they could do anything invasive. It wasn’t until we received the report that I found out he had arched and vomited up bile after. My dog could barely walk out of the clinic and again vomited. By the time we got home he couldn’t walk or stand and wouldn’t eat anything. Two days later he was gone. I don’t know what happened with whatever was done other than a simple X-ray but I lost time with our beloved 8 yr old pup. Had I been asked once the mass was identified I would have chosen to bring him home to enjoy has remaining time until he was no longer having a quality life. It was devastating seeing him turn from a running, goofy smiling pup to one that could barely move and would eat nothing. We are heartbroken that he had to go through this, not know what caused this at his visit and again why something was done without our consent and if something had happened to cause him to go downhill so fast. While we know bladder cancer is aggressive it should have been weeks or maybe a few months, not two days…"