Monte's Chapel of the Hills

User reviews

• Name: Mar G$0027mail

  "Opinion: Over the course of the last week, I had the honor to make the arrangements for my mom’s funeral. I chose Monte’s Chapel of the Hills because it is locally owned, and I couldn’t have made a better decision. From the first phone call every staff member was wonderful. At our initial meeting, Brian met with my brother and me and spent over an hour answering every question we had and collecting the information he needed in a kind and respectful way. There was no pressure to expand his services or choose the most expensive casket. In fact, Brian mentioned every step of the way how we could minimize costs if we chose to do so. He stressed over and over that he wanted to do what we wanted, and he did just that. Brian went over and above what I could have expected to find ways to accommodate my wishes. As issues came up, Brian, Lisa, and Fiona worked with me to make sure that every detail was taken care of. The day of the funeral everything went smoothly from the moment the casket was delivered to the church until we left my mom at the cemetery. I was able to send my mom off knowing that she would have approved of every single thing that was done, and Brian and his staff made that happen. I am so appreciative of their caring way they made a heart-wrenching task as stress-free as it could have been."

• Name: Margaret Bayuk

  "Opinion: Brian is extroverted and talkative, which can feel overwhelming at times, but he knows his business well and he is willing to go the extra mile. When my mother died, the church arranged for a funeral but neglected to pass that information on to Monte’s. Brian still managed to arrange their schedule around other services to accommodate us. When my daughter bought flowers which never showed up, he refunded her money and made a donation in that amount to my mother’s favorite charity. I would recommend Brian at Monte’s Chapel of the Hills."