Southern Cremation Society

"I want to give a better rating because of the original person I spoke with that made the actual arrangements with me but she isn't the regular director. When Daniel came back I just assumed I'd continue to have good kind service. I was wrong, I called to make arrangements to pickup family members remains and was informed he only worked until 3. And he was sure I was told that. I said I didn't remember that and the website repeatedly says 24 hrs so I thought they'd be available at least until 5:00. He raised his voice slightly with much agitation and said well I can't be available for you all 24/7 I'm already on my phone that long. I was shocked. I'm mourning a great loss and put my trust in this company and the director was rude. Never again."

"Daniel was great to work with during such a difficult time! He was very thorough with explaining all of the paperwork and the processes. We never once felt rushed! He communicated often and even offered to pour the ashes into an urn for us. The price includes everything and it was honestly a really easy process other than the emotions that go with it."

"I showed up in person to make arrangements for my mother. Daniel seemed extremely irritated and had a hard time communicating the process and regulations effectively. I tried several times to calm him down, as I had no idea why he was upset and combative. The last thing a person needs while trying to make arrangements for a dying or deceased relative is someone who indicates they are not willing to be helpful. Daniel did not seem physically able to be patient or kind and failed to explain what options were available. I will be making arrangements elsewhere and highly suggest others do the same."