Best Friends Animal Hospital and Urgent Care Center

"Our golden, Norman, has been through a pretty bad experience prior to coming here. He was very fearful but now he walks in like he owns the place, and he loves the staff. They take their time with him to make sure he's comfortable. All of the staff is amazing, no matter how many times I call to ask a question, they are always kind and helpful. Highly recommend!"

"Unfortunately we never got to make a review based on our experience. Over a week ago I called to make a new pet visit and was told they didn’t have time to make an appointment at the moment but would call back later. That night after 8pm, I received a call saying they would call the following day to schedule an appointment with me. The next day, they called, as promised, and my appointment was set. Fast forward to today, the appointment day, we get there, get put into a room, fill out paperwork, meet with the tech, and then wait for 30 minutes for the vet who was performing a surgery. After 30 minutes, the tech comes in saying the vet is finishing up the surgery and would be in any minute. 30 more minutes go by and still no vet comes to visit. So after a FULL HOUR of happily waiting (understanding the vet was in surgery), we left. With all the positive reviews, I was excited to try this vet but it is obvious they do not value your time nor care to update you if they are running behind. A simple phone call asking if we could come later would have been greatly appreciated so my time wasn’t wasted. Maybe this is a great vet but if you don’t have hours to wait I wouldn’t look to make an appointment with them."

"I wanted to share my experience experience with best friends hospital over the past few months of taking both my senior pups to urgent care. I first took my Husky Max there in June for some hip pain, he had hip dysplasia that was managed pretty well for his age. We started him on anti inflammatories, and he got better. Fast forward to October and he went downhill pretty quick, another visit to urgent care. We started laser therapy and he was really improving in mobility and comfort. The week after thanksgiving we rushed his brother Zack to urgent care. A couple hours later we found he had extensive cancer and a massive tumor that had ruptured his Spleen. We decided to end his suffering and let him pass with dignity. The following month right after Christmas Max found himself in urgent care once again. A couple hours later a very similar prognosis, bone cancer and multiple tumors. One large enough to impede his bladder., once again our family made a heart wrenching decision to end our best friends pain. The past few months have been extremely emotional. Best friends animal hospital and all their staff where nothing short of amazing. They were caring, compassionate, honest and understanding of the situation. We are so glad we found an amazing vet to take our precious pets to for years to come. I will also say their pricing is very fair. Every time we called we got in immediate and they always did the best they could to accommodate the situation."