Animal Emergency Hospital of the Strand

"I went to Animal Emergency Hospital of the Strand a few weeks ago at 4 AM with my oldest pit mix fearing he had an intestinal blockage. I called ahead of time to ask about dog aggressive dog protocol and to see how they went about catering to them in emergency type situations- my dog was stable he was just showing concerning symptoms and I wanted him to be seen before it potentially took a turn for the worst. The customer service team was phenomenal- I can’t remember the gentleman I spoke with but he was very helpful, told me how the check in process would work. When I got there I checked in, waited in my vehicle per my request for my dog/and other dogs safety. Waited about an hour or so and was called back. The technician that assisted made it a point to try to get my pet comfortable with her before having to run any diagnostics. She asked if it was okay that she sat by him and gave him affection, while she took his medical history down. The staff there have to be miracle workers because most times to get X-rays on my dog sedation is required- I had failed o mention that when they took him back- they bring him back to me I ask about it and they said he was great he didn’t need sedation. He was a happy boy and enjoyed her so much that I have no reason not to believe her, it was amazing. Doctor Rakauskas was amazing- he explained the radiographs very well. Be also made it a point to note anything that looked abnormal that may not be specifically related to what was going on at that time- but some thing to mention to his regular Vet.Thankfully he did not have a blockage, and I was able to leave without my bank account being drained & my boy was okay. He is 100% back to his normal self now."

"Dr. Cousins is Unparalleled"